CFChooseField
Office and Administration

New Accounts Clerks

Interview persons desiring to open accounts in financial institutions. Explain account services available to prospective customers and assist them in preparing applications.

Visual summary of pay, outlook, skills, interests, and preparation for New Accounts Clerks

Median pay

$46,610
Median annual pay for New Accounts Clerks.
U.S. Bureau of Labor Statistics · 2024
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10-year growth

-13.2%
Projected employment growth from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Annual openings

2,300
Projected annual openings, including growth and replacement demand.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Employment

38,900
Estimated U.S. employment for New Accounts Clerks in 2024.
U.S. Bureau of Labor Statistics · 2024
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Jobs added or lost

-5,200
Projected numeric employment change from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Entry preparation

High school diploma or equivalent
Typical additional preparation: Moderate-term on-the-job training.
U.S. Bureau of Labor Statistics · 2024 profile
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O*NET occupation profile

What the work involves

Strongest O*NET signals first.

Essential skills

  1. 1Active Listening
  2. 2Speaking
  3. 3Reading Comprehension
  4. 4Critical Thinking
  5. 5Monitoring
  6. 6Writing

Knowledge areas

  1. 1Customer and Personal Service
  2. 2Sales and Marketing
  3. 3Administrative
  4. 4English Language
  5. 5Computers and Electronics
  6. 6Mathematics

Abilities

  1. 1Oral Comprehension
  2. 2Oral Expression
  3. 3Near Vision
  4. 4Written Comprehension
  5. 5Speech Clarity
  6. 6Speech Recognition

Career interests

  1. 1Conventional
  2. 2Enterprising
  3. 3Social
  4. 4Investigative
  5. 5Realistic
  6. 6Artistic

Work styles

  1. 1Dependability
  2. 2Attention to Detail
  3. 3Cooperation
  4. 4Integrity
  5. 5Social Orientation
  6. 6Self-Control

Work activities

  1. 1Getting Information
  2. 2Communicating with Supervisors, Peers, or Subordinates
  3. 3Establishing and Maintaining Interpersonal Relationships
  4. 4Evaluating Information to Determine Compliance with Standards
  5. 5Making Decisions and Solving Problems
  6. 6Performing for or Working Directly with the Public

Work context

  1. 1Telephone Conversations
  2. 2Contact With Others
  3. 3E-Mail
  4. 4Face-to-Face Discussions with Individuals and Within Teams
  5. 5Importance of Being Exact or Accurate
  6. 6Deal With External Customers or the Public in General

Representative tasks

  • Perform teller duties as required.
  • Compile information about new accounts, enter account information into computers, and file related forms or other documents.
  • Collect and record customer deposits and fees and issue receipts, using computers.
  • Inform customers of procedures for applying for services, such as ATM cards, direct deposit of checks, and certificates of deposit.
  • Answer customers' questions and explain available services, such as deposit accounts, bonds, and securities.
  • Interview customers to obtain information needed for opening accounts or renting safe-deposit boxes.
  • Refer customers to appropriate bank personnel to meet their financial needs.
  • Investigate and correct errors upon customers' request, according to customer and bank records.

Software and tools

Microsoft Office software · in demandMicrosoft Excel · in demandMicrosoft Word · hot technologyMicrosoft SharePoint · hot technologyMicrosoft PowerPoint · hot technologyCorporate Information Factory CIFMicrosoft Internet ExplorerSystems Union Group MIS DecisionWareMicrosoft Dynamics GPIBM Lotus NotesHarland Financial Solutions DepositProFiserv financial services software

Sources

BLS provides national pay, employment, and projections. O*NET provides skills, interests, preparation, tasks, work context, and tools.