Median pay
$43,830
Median annual pay for Interviewers, Except Eligibility and Loan.
U.S. Bureau of Labor Statistics · 2024
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Office and Administration
Interviewers, Except Eligibility and Loan
Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
10-year growth
-11.6%
Projected employment growth from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Annual openings
15,800
Projected annual openings, including growth and replacement demand.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Employment
164,300
Estimated U.S. employment for Interviewers, Except Eligibility and Loan in 2024.
U.S. Bureau of Labor Statistics · 2024
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Jobs added or lost
-19,100
Projected numeric employment change from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Entry preparation
High school diploma or equivalent
Typical additional preparation: Short-term on-the-job training.
U.S. Bureau of Labor Statistics · 2024 profile
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O*NET occupation profile
What the work involves
Strongest O*NET signals first.
Essential skills
- 1Active Listening
- 2Speaking
- 3Reading Comprehension
- 4Critical Thinking
- 5Writing
- 6Monitoring
Knowledge areas
- 1Customer and Personal Service
- 2English Language
- 3Administrative
- 4Computers and Electronics
- 5Mathematics
- 6Administration and Management
Abilities
- 1Oral Expression
- 2Oral Comprehension
- 3Speech Clarity
- 4Speech Recognition
- 5Written Comprehension
- 6Information Ordering
Career interests
- 1Conventional
- 2Social
- 3Enterprising
- 4Investigative
- 5Artistic
- 6Realistic
Work styles
- 1Social Orientation
- 2Attention to Detail
- 3Dependability
- 4Cooperation
- 5Integrity
- 6Sincerity
Work activities
- 1Working with Computers
- 2Communicating with Supervisors, Peers, or Subordinates
- 3Evaluating Information to Determine Compliance with Standards
- 4Getting Information
- 5Documenting/Recording Information
- 6Performing Administrative Activities
Work context
- 1Contact With Others
- 2E-Mail
- 3Work With or Contribute to a Work Group or Team
- 4Face-to-Face Discussions with Individuals and Within Teams
- 5Telephone Conversations
- 6Importance of Being Exact or Accurate
Representative tasks
- Ask questions in accordance with instructions to obtain various specified information, such as person's name, address, age, religious preference, or state of residency.
- Identify and report problems in obtaining valid data.
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Perform office duties, such as telemarketing or customer service inquiries, maintaining staff records, billing patients, or receiving payments.
- Review data obtained from interview for completeness and accuracy.
- Compile, record, and code results or data from interview or survey, using computer or specified form.
- Perform patient services, such as answering the telephone or assisting patients with financial or medical questions.
- Assist individuals in filling out applications or questionnaires.
Software and tools
Zoom · in demandMicrosoft Teams · in demandOracle PeopleSoft · hot technologyMicrosoft Word · hot technologyMicrosoft Outlook · hot technologyMicrosoft Office software · hot technologyMicrosoft Excel · hot technologyMicrosoft PowerPoint · hot technologyMEDITECH software · hot technologyMicrosoft DynamicsStudent information systems SIS softwareStatistical software
Sources
BLS provides national pay, employment, and projections. O*NET provides skills, interests, preparation, tasks, work context, and tools.