CFChooseField
Office and Administration

Loan Interviewers and Clerks

Interview loan applicants to elicit information; investigate applicants' backgrounds and verify references; prepare loan request papers; and forward findings, reports, and documents to appraisal department. Review loan papers to ensure completeness, and complete transactions between loan establishment, borrowers, and sellers upon approval of loan.

Visual summary of pay, outlook, skills, interests, and preparation for Loan Interviewers and Clerks

Median pay

$48,950
Median annual pay for Loan Interviewers and Clerks.
U.S. Bureau of Labor Statistics · 2024
View source ↗

10-year growth

-2.3%
Projected employment growth from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
View source ↗

Annual openings

13,300
Projected annual openings, including growth and replacement demand.
U.S. Bureau of Labor Statistics · 2024–2034 projections
View source ↗

Employment

177,600
Estimated U.S. employment for Loan Interviewers and Clerks in 2024.
U.S. Bureau of Labor Statistics · 2024
View source ↗

Jobs added or lost

-4,100
Projected numeric employment change from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
View source ↗

Entry preparation

High school diploma or equivalent
Typical additional preparation: Short-term on-the-job training.
U.S. Bureau of Labor Statistics · 2024 profile
View source ↗
O*NET occupation profile

What the work involves

Strongest O*NET signals first.

Essential skills

  1. 1Active Listening
  2. 2Speaking
  3. 3Reading Comprehension
  4. 4Critical Thinking
  5. 5Writing
  6. 6Active Learning

Knowledge areas

  1. 1Customer and Personal Service
  2. 2English Language
  3. 3Administrative
  4. 4Computers and Electronics
  5. 5Law and Government
  6. 6Mathematics

Abilities

  1. 1Oral Comprehension
  2. 2Written Comprehension
  3. 3Oral Expression
  4. 4Speech Clarity
  5. 5Speech Recognition
  6. 6Information Ordering

Career interests

  1. 1Conventional
  2. 2Enterprising
  3. 3Social
  4. 4Investigative
  5. 5Artistic
  6. 6Realistic

Work styles

  1. 1Attention to Detail
  2. 2Dependability
  3. 3Cautiousness
  4. 4Integrity
  5. 5Social Orientation
  6. 6Self-Control

Work activities

  1. 1Working with Computers
  2. 2Getting Information
  3. 3Performing for or Working Directly with the Public
  4. 4Evaluating Information to Determine Compliance with Standards
  5. 5Processing Information
  6. 6Communicating with Supervisors, Peers, or Subordinates

Work context

  1. 1Telephone Conversations
  2. 2Contact With Others
  3. 3Indoors, Environmentally Controlled
  4. 4Deal With External Customers or the Public in General
  5. 5Importance of Being Exact or Accurate
  6. 6Spend Time Sitting

Representative tasks

  • Verify and examine information and accuracy of loan application and closing documents.
  • Assemble and compile documents for loan closings, such as title abstracts, insurance forms, loan forms, and tax receipts.
  • Record applications for loan and credit, loan information, and disbursements of funds, using computers.
  • Submit loan applications with recommendation for underwriting approval.
  • Contact customers by mail, telephone, or in person concerning acceptance or rejection of applications.
  • File and maintain loan records.
  • Contact credit bureaus, employers, and other sources to check applicants' credit and personal references.
  • Check value of customer collateral to be held as loan security.

Software and tools

Microsoft Word · in demandMicrosoft PowerPoint · in demandMicrosoft Outlook · in demandMicrosoft Office software · in demandMicrosoft Excel · in demandMicrosoft Windows · hot technologyMicrosoft Access · hot technologyAutomated financial softwareRockport Integrated Excel UnderwritingMicrosoft DynamicsLoan tracking softwareLending software systems

Sources

BLS provides national pay, employment, and projections. O*NET provides skills, interests, preparation, tasks, work context, and tools.