General and Operations Managers

Representative tasks

• Review financial statements, sales or activity reports, or other performance data to measure productivity or goal achievement or to identify areas needing cost reduction or program improvement.
• Direct and coordinate activities of businesses or departments concerned with the production, pricing, sales, or distribution of products.
• Direct administrative activities directly related to making products or providing services.
• Prepare staff work schedules and assign specific duties.
• Direct or coordinate financial or budget activities to fund operations, maximize investments, or increase efficiency.
• Plan or direct activities, such as sales promotions, that require coordination with other department managers.
• Perform personnel functions, such as selection, training, or evaluation.
• Establish or implement departmental policies, goals, objectives, or procedures in conjunction with board members, organization officials, or staff members.

Software and tools