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Transportation and Logistics

Flight Attendants

Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

Visual summary of pay, outlook, skills, interests, and preparation for Flight Attendants
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Median pay

$67,130
Median annual pay for Flight Attendants.
U.S. Bureau of Labor Statistics · 2024
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10-year growth

9.2%
Projected employment growth from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Annual openings

19,800
Projected annual openings, including growth and replacement demand.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Employment

130,800
Estimated U.S. employment for Flight Attendants in 2024.
U.S. Bureau of Labor Statistics · 2024
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Jobs added or lost

+12,100
Projected numeric employment change from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Entry preparation

High school diploma or equivalent
Typical additional preparation: Less than 5 years of related work experience; Moderate-term on-the-job training.
U.S. Bureau of Labor Statistics · 2024 profile
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O*NET occupation profile

What the work involves

Strongest O*NET signals first.

Essential skills

  1. 1Speaking
  2. 2Active Listening
  3. 3Monitoring
  4. 4Active Learning
  5. 5Critical Thinking
  6. 6Reading Comprehension

Knowledge areas

  1. 1Customer and Personal Service
  2. 2Public Safety and Security
  3. 3English Language
  4. 4Transportation
  5. 5Psychology
  6. 6Geography

Abilities

  1. 1Oral Expression
  2. 2Speech Clarity
  3. 3Oral Comprehension
  4. 4Speech Recognition
  5. 5Near Vision
  6. 6Problem Sensitivity

Career interests

  1. 1Conventional
  2. 2Social
  3. 3Realistic
  4. 4Enterprising
  5. 5Investigative
  6. 6Artistic

Work styles

  1. 1Dependability
  2. 2Cooperation
  3. 3Attention to Detail
  4. 4Self-Control
  5. 5Stress Tolerance
  6. 6Cautiousness

Work activities

  1. 1Performing for or Working Directly with the Public
  2. 2Getting Information
  3. 3Making Decisions and Solving Problems
  4. 4Identifying Objects, Actions, and Events
  5. 5Assisting and Caring for Others
  6. 6Resolving Conflicts and Negotiating with Others

Work context

  1. 1Health and Safety of Other Workers
  2. 2Public Speaking
  3. 3Indoors, Environmentally Controlled
  4. 4Contact With Others
  5. 5Deal With External Customers or the Public in General
  6. 6Exposed to Sounds, Noise Levels that are Distracting or Uncomfortable

Representative tasks

  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  • Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
  • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Prepare passengers and aircraft for landing, following procedures.
  • Administer first aid to passengers in distress.
  • Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.

Software and tools

Microsoft Excel · in demandMicrosoft Office software · in demandMicrosoft PowerPoint · in demandMicrosoft Word · in demandMicrosoft Outlook · hot technologyMicrosoft Windows · hot technologyAD OPT AltitudeArkitektia Flight ItineraryBid AssistantIBM Lotus LearningSpaceSBS International Maestro SuiteValtamTech Flight Crew Log

Sources

BLS provides national pay, employment, and projections. O*NET provides skills, interests, preparation, tasks, work context, and tools.

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