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Building and Grounds

First-Line Supervisors of Housekeeping and Janitorial Workers

Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.

Visual summary of pay, outlook, skills, interests, and preparation for First-Line Supervisors of Housekeeping and Janitorial Workers
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Median pay

$47,520
Median annual pay for First-Line Supervisors of Housekeeping and Janitorial Workers.
U.S. Bureau of Labor Statistics · 2024
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10-year growth

2.5%
Projected employment growth from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Annual openings

33,000
Projected annual openings, including growth and replacement demand.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Employment

269,800
Estimated U.S. employment for First-Line Supervisors of Housekeeping and Janitorial Workers in 2024.
U.S. Bureau of Labor Statistics · 2024
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Jobs added or lost

+6,700
Projected numeric employment change from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Entry preparation

High school diploma or equivalent
Typical additional preparation: Less than 5 years of related work experience.
U.S. Bureau of Labor Statistics · 2024 profile
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O*NET occupation profile

What the work involves

Strongest O*NET signals first.

Essential skills

  1. 1Monitoring
  2. 2Speaking
  3. 3Active Listening
  4. 4Critical Thinking
  5. 5Learning Strategies
  6. 6Reading Comprehension

Knowledge areas

  1. 1Customer and Personal Service
  2. 2English Language
  3. 3Administration and Management
  4. 4Education and Training
  5. 5Public Safety and Security
  6. 6Personnel and Human Resources

Abilities

  1. 1Oral Expression
  2. 2Oral Comprehension
  3. 3Information Ordering
  4. 4Near Vision
  5. 5Problem Sensitivity
  6. 6Speech Clarity

Career interests

  1. 1Enterprising
  2. 2Conventional
  3. 3Realistic
  4. 4Social
  5. 5Investigative
  6. 6Artistic

Work styles

  1. 1Dependability
  2. 2Leadership Orientation
  3. 3Attention to Detail
  4. 4Cooperation
  5. 5Integrity
  6. 6Self-Control

Work activities

  1. 1Communicating with Supervisors, Peers, or Subordinates
  2. 2Coordinating the Work and Activities of Others
  3. 3Guiding, Directing, and Motivating Subordinates
  4. 4Inspecting Equipment, Structures, or Materials
  5. 5Training and Teaching Others
  6. 6Getting Information

Work context

  1. 1Face-to-Face Discussions with Individuals and Within Teams
  2. 2Work With or Contribute to a Work Group or Team
  3. 3E-Mail
  4. 4Indoors, Environmentally Controlled
  5. 5Telephone Conversations
  6. 6Work Outcomes and Results of Other Workers

Representative tasks

  • Supervise in-house services, such as laundries, maintenance and repair, dry cleaning, or valet services.
  • Select the most suitable cleaning materials for different types of linens, furniture, flooring, and surfaces.
  • Advise managers, desk clerks, or admitting personnel of rooms ready for occupancy.
  • Inspect work performed to ensure that it meets specifications and established standards.
  • Perform or assist with cleaning duties as necessary.
  • Plan and prepare employee work schedules.
  • Establish and implement operational standards and procedures for the departments supervised.
  • Inspect and evaluate the physical condition of facilities to determine the type of work required.

Software and tools

Microsoft Excel · in demandMicrosoft Office software · in demandMicrosoft Outlook · in demandFacebook · hot technologyMicrosoft Access · hot technologyMicrosoft PowerPoint · hot technologyMicrosoft Project · hot technologyMicrosoft Word · hot technologySAP software · hot technologyComputerized bed control system softwareComputerized maintenance management system CMMSEmail software

Sources

BLS provides national pay, employment, and projections. O*NET provides skills, interests, preparation, tasks, work context, and tools.

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