CFChooseField
Office and Administration

Eligibility Interviewers, Government Programs

Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.

Visual summary of pay, outlook, skills, interests, and preparation for Eligibility Interviewers, Government Programs
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Median pay

$51,500
Median annual pay for Eligibility Interviewers, Government Programs.
U.S. Bureau of Labor Statistics · 2024
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10-year growth

1%
Projected employment growth from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Annual openings

14,000
Projected annual openings, including growth and replacement demand.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Employment

166,800
Estimated U.S. employment for Eligibility Interviewers, Government Programs in 2024.
U.S. Bureau of Labor Statistics · 2024
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Jobs added or lost

+1,700
Projected numeric employment change from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Entry preparation

High school diploma or equivalent
Typical additional preparation: Moderate-term on-the-job training.
U.S. Bureau of Labor Statistics · 2024 profile
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O*NET occupation profile

What the work involves

Strongest O*NET signals first.

Essential skills

  1. 1Speaking
  2. 2Active Listening
  3. 3Reading Comprehension
  4. 4Writing
  5. 5Critical Thinking
  6. 6Active Learning

Knowledge areas

  1. 1Customer and Personal Service
  2. 2English Language
  3. 3Administration and Management
  4. 4Administrative
  5. 5Personnel and Human Resources
  6. 6Education and Training

Abilities

  1. 1Oral Expression
  2. 2Oral Comprehension
  3. 3Speech Clarity
  4. 4Written Comprehension
  5. 5Written Expression
  6. 6Speech Recognition

Career interests

  1. 1Conventional
  2. 2Social
  3. 3Enterprising
  4. 4Investigative
  5. 5Artistic
  6. 6Realistic

Work styles

  1. 1Attention to Detail
  2. 2Dependability
  3. 3Integrity
  4. 4Self-Control
  5. 5Cooperation
  6. 6Cautiousness

Work activities

  1. 1Working with Computers
  2. 2Getting Information
  3. 3Performing for or Working Directly with the Public
  4. 4Processing Information
  5. 5Evaluating Information to Determine Compliance with Standards
  6. 6Documenting/Recording Information

Work context

  1. 1E-Mail
  2. 2Telephone Conversations
  3. 3Spend Time Sitting
  4. 4Importance of Being Exact or Accurate
  5. 5Contact With Others
  6. 6Frequency of Decision Making

Representative tasks

  • Compute and authorize amounts of assistance for programs, such as grants, monetary payments, and food stamps.
  • Keep records of assigned cases, and prepare required reports.
  • Compile, record, and evaluate personal and financial data to verify completeness and accuracy, and to determine eligibility status.
  • Interview and investigate applicants for public assistance to gather information pertinent to their applications.
  • Interview benefits recipients at specified intervals to certify their eligibility for continuing benefits.
  • Interpret and explain information such as eligibility requirements, application details, payment methods, and applicants' legal rights.
  • Initiate procedures to grant, modify, deny, or terminate assistance, or refer applicants to other agencies for assistance.
  • Check with employers or other references to verify answers and obtain further information.

Software and tools

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Sources

BLS provides national pay, employment, and projections. O*NET provides skills, interests, preparation, tasks, work context, and tools.

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