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Sales

Counter and Rental Clerks

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.

Visual summary of pay, outlook, skills, interests, and preparation for Counter and Rental Clerks
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Median pay

$38,540
Median annual pay for Counter and Rental Clerks.
U.S. Bureau of Labor Statistics · 2024
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10-year growth

3.2%
Projected employment growth from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Annual openings

45,900
Projected annual openings, including growth and replacement demand.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Employment

408,200
Estimated U.S. employment for Counter and Rental Clerks in 2024.
U.S. Bureau of Labor Statistics · 2024
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Jobs added or lost

+13,100
Projected numeric employment change from 2024 to 2034.
U.S. Bureau of Labor Statistics · 2024–2034 projections
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Entry preparation

No formal educational credential
Typical additional preparation: Short-term on-the-job training.
U.S. Bureau of Labor Statistics · 2024 profile
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O*NET occupation profile

What the work involves

Strongest O*NET signals first.

Essential skills

  1. 1Active Listening
  2. 2Speaking
  3. 3Reading Comprehension
  4. 4Critical Thinking
  5. 5Monitoring
  6. 6Writing

Knowledge areas

  1. 1Customer and Personal Service
  2. 2English Language
  3. 3Administrative
  4. 4Sales and Marketing
  5. 5Administration and Management
  6. 6Mathematics

Abilities

  1. 1Oral Comprehension
  2. 2Oral Expression
  3. 3Speech Clarity
  4. 4Speech Recognition
  5. 5Near Vision
  6. 6Written Comprehension

Career interests

  1. 1Conventional
  2. 2Enterprising
  3. 3Social
  4. 4Realistic
  5. 5Artistic
  6. 6Investigative

Work styles

  1. 1Social Orientation
  2. 2Dependability
  3. 3Cooperation
  4. 4Attention to Detail
  5. 5Integrity
  6. 6Optimism

Work activities

  1. 1Performing for or Working Directly with the Public
  2. 2Documenting/Recording Information
  3. 3Processing Information
  4. 4Communicating with Supervisors, Peers, or Subordinates
  5. 5Making Decisions and Solving Problems
  6. 6Identifying Objects, Actions, and Events

Work context

  1. 1Face-to-Face Discussions with Individuals and Within Teams
  2. 2Telephone Conversations
  3. 3Contact With Others
  4. 4Indoors, Environmentally Controlled
  5. 5Work With or Contribute to a Work Group or Team
  6. 6Deal With External Customers or the Public in General

Representative tasks

  • Compute charges for merchandise or services and receive payments.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Explain rental fees, policies, and procedures.
  • Provide information about rental items, such as availability, operation, or description.
  • Advise customers on use and care of merchandise.
  • Greet customers and discuss the type, quality, and quantity of merchandise sought for rental.
  • Answer telephones to provide information and receive orders.
  • Inspect and adjust rental items to meet needs of customer.

Software and tools

Microsoft Excel · in demandMicrosoft Office software · in demandMicrosoft Outlook · in demandMicrosoft PowerPoint · hot technologyMicrosoft Word · hot technologyOracle Database · hot technologyDatabase softwareInventory management systems

Sources

BLS provides national pay, employment, and projections. O*NET provides skills, interests, preparation, tasks, work context, and tools.

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